모집부문

상세내역

자격요건

모집인원

Application

& Field Service 

Engineer 

Essential Job Duties and Responsibilities of Application & Field Service Engineer

• Support Application Field Service Team and leading the technical support activities with LoB

• Maintain the Application and Service tickets in the system accordingly

• Provide application and product training and updates to distributors and customers on the latest technology and product developments

• Collaborate with internal stakeholders to develop customized applications/solutions to meet customers’ needs.

• Develop technical capability in terms of application & service skills

• Support marketing activities with distributors by participating in key trade exhibitions/shows and other events to promote Nordson products

• Gather relevant market information, including latest technology and industry trends, competitor developments, changes in existing markets and emergence of new markets for feedback to management

• Contribute Key Customers Service Contract Agreement with T&I products sales leader

• Contribute increasing Aftermarket revenue, developing new aftermarket sales leads

• Support T&I product manager and service team in each LoB to support distributors and customer

• Supporting trade show and exhibition to create sales leads

• Assist in formulation of local sales and marketing strategies through market analysis and partner closely with local distributor(s) to drive sales and win projects

- 관련 전공 4년제 대학 졸업

- 영어가능자 우대

- 신입~경력 5년 이하

0명

Sales Support

Specialist  

Essential Job duties and responsibilities of Sales Support Specialist

1. Sales Support

• Completion of Sales Orders for all Test and Inspection systems and spares orders received in Korea with submission to the Singapore Customer Service Team in a timely manner

• Interact with Sales Team to ensure C4C CRM data integrity (opportunity updates, attachments etc) 

• Support the Sales and Engineer team for quote and order processing, including generating ESR quotations using C4C 

• Coordinate pre-forecast and forecast meetings with Sales Team and Management

• Assist with data collection and report generation required for Business Planning presentations

• Route legal agreements to proper channel to ensure compliance and due process

• Develop a process to track aging of Distributor and Customer contracts and ensure that all contracts are kept up to date

2. Customer Service Support

• Maintain close working relationship with Customer Service (CS) Team in Singapore

• Work alongside CS and Sales Team to ensure customer satisfaction, which includes handling of customer inquiries via phone and email

3. Logistics Operations Support

• Shipping coordination of all orders generated by CS Team (shipment of systems and parts within Korea)

• Shipping coordination of Import /Export Logistics 

• Maintenance of accurate spare parts and demo unit inventory (cycle counting)

• Purchasing support (process purchase orders to local vendor)

4. Applications and Field Service Engineering Team Support

• Support logging in and closing open issues

5. Trade Show Support

• Support annual Trade Shows

• Trade Shows booth rental and set-up support

6. Administrative Support 

• Misc. administrative as required in the Nordson T&I Korea office 

- 관련 전공 4년제 대학 졸업

- 영어가능자 우대

- 신입~경력 5년 이하

0명